Accessibility Statement

Townsend Naturopathic is committed to ensuring that our website is accessible to all visitors, including those with disabilities. We believe that everyone deserves equal access to health information and the ability to book care with ease.

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Our Commitment

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as well as the requirements of the Accessibility for Ontarians with Disabilities Act (AODA). These guidelines outline how to make web content more accessible to people with a range of disabilities, including visual, auditory, cognitive, and motor impairments.

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What We're Doing

This website is built on the Wix platform, which incorporates a number of built-in accessibility features, including:

• Keyboard navigation support throughout the site

• Descriptive alt text on images

• Sufficient colour contrast between text and backgrounds

• Responsive design that adapts to screen readers and assistive technologies

• Clear and consistent page structure with meaningful headings

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Known Limitations

While we work to ensure the highest level of accessibility, some third-party tools and embedded content (such as our online booking system through Jane App) are managed by external providers. We encourage those providers to maintain accessible experiences and will relay any concerns raised to them directly.

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Feedback & Contact

We welcome feedback on the accessibility of our website. If you experience any barriers, have difficulty accessing any content, or would like to request information in an alternative format, please reach out:

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Townsend Naturopathic
Burlington, Ontario
info@townsnednaturopathic.ca

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We aim to respond to accessibility feedback within 14 business days. If you are unable to access any content or use any feature on this site, we are happy to assist you by phone or email.

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Alternative Access

If any part of this website presents a barrier to you, please contact us directly and we will do our best to provide the information or service you need through an accessible alternative.